With more than 25 years of experience across the MENA region, Maha Kassim is a people and transformation leader who believes that organisational success starts with culture. As Senior Director, People & Culture at Ras Al Khaimah Tourism Development Authority, she leads the people agenda and transformation initiatives focused on building a high-performing, future-ready organisation that supports the Emirate's ambitious growth vision.
Maha is known as a trusted advisor to CEOs and executive teams, recognised for her ability to align people strategy with business direction in ways that create lasting change. Her expertise spans strategic HR business partnering, organisational design, talent management, culture transformation, leadership development, diversity and inclusion, and HR digitisation. She has consistently translated that expertise into high-performing teams, modern HR frameworks, and measurable improvements in engagement and retention.
Prior to joining RAKTDA, she held senior leadership roles at some of the region's most prominent organisations. At Aujan Coca-Cola, she served as Head of HR and Senior Director of Talent & Transformation, leading enterprise-wide transformation across multiple markets. Earlier roles at AstraZeneca, Aramex International, and PepsiCo further shaped her thinking on talent, culture, and organisational effectiveness across diverse regional and global environments.
Maha holds a bachelor’s degree in English literature from Cairo University, complemented by leadership, coaching, and professional development certifications earned throughout her career.